SHIPPING METHODS

EXPRESS SHIPPING
     DELIVERED IN 10 WORKING DAYS
     Italy: € 10 
     Europe: € 18
     Intercontinental: € 59
RETURN SHIPPING
     Italy: € 15
     Europe: € 20
     Intercontinental: € 79
Deliveries are made during business hours Monday through Friday, with the exception of holidays.
The courier will attempt delivery at the address provided in your order.
All orders are processes automatically, therefore we are unable to modify shipping and delivery schedules.

RETURNS

Our return policy does not apply on the personalized goods or goods from the current season because every item is produced on demand.
Our return policy is instead applied to the discounted or sale items but just in case the sizes are available.
You can request the return of these product within 14 days from the delivery date.
Contact our customer care at office@tvltheverticaline.com to receive the return form.
The products need to be returned in their original packaging, protecting the original wrapping from damages, with no writing or labels on it.
If your return does not meet the conditions listed above, the package will be sent back to you at your expense and you will not receive a refund. 
You are responsible for paying for all shipping costs for your returned item.
Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

GENERAL
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.